FREE RETURNS
All unworn clothing item(s) with the original tags and packaging will be accepted as returns. Item(s) that are found to be damaged or torn upon arrival, we will accept and exchange. However, please provide pictures of the damaged product via email.
Please note: all Bodysuits and Intimates clothing are Final Sales.
All returns are accepted if the request is made within 2 days of receiving the merchandise. Once the request is received and approved, a FREE UPS Prepaid Label will be generated and emailed to you. Print out the label and attach it to any box/package and return the item(s).
You will have 7 days to send the item back once you receive the free return label.
Once we receive the item(s) back, we will process the return. Whether it is a refund back to your account or a new product(s). Shipping and Handling charges are non-refundable.
Returns can be made within 7 days with free return shipping and no restocking fee. Final sale items are not eligible for return. Should you have any questions, please feel free to contact us via email at renea@proudbbb.com.
CANCELLATIONS
An order cannot be canceled if it is already in processing status or has been shipped.
An order can be canceled within 24 hours of purchase; however, it is not guaranteed. Please keep in mind that we are working hastily to get the product out.
If you notice an error after reviewing and paying for your order. Please cancel the order and reach out via email concerning the issue. Therefore, we can try and rectify the problem as quickly as possible.