Returns Info

Classic & Timeless Thredz Returns & Exchanges Policy

At Classic & Timeless Thredz, we value each customer and strive to provide a seamless and confident shopping experience from start to finish.

All unworn clothing items with original tags and packaging are eligible for return.

If your item arrives damaged or torn, we are happy to offer an exchange. Please email us photos of the damaged product to begin the process.


🛑 Please Note:

1. Bodysuits and intimate apparel are final sale and not eligible for return or exchange.

2. All return requests must be made within 24–48 hours of receiving your merchandise.

3. Once your return request is reviewed and approved, a free UPS prepaid return label will be emailed to you.
Simply print the label, attach it to your package, and drop it off at your nearest UPS location.

4. You will have 5 days from the date the return label is issued to ship your item(s).

5. Once we receive notification that the return is in transit, we will begin processing your refund or exchange promptly.

Please note: Shipping and handling charges are non-refundable.


✅ Additional Return Terms:

1. Returns made within 5 days include free return shipping and no restocking fee.

2. Final sale items are not eligible for return.

3. We reserve the right to decline claims related to sizing preferences, odors, or color tone variations, as these are not considered manufacturing defects.

 Have questions? Email us anytime at: renea@proudbbb.com


Order Cancellations

Orders cannot be canceled once they are in processing or shipped status.

If you need to cancel, please do so within 24 hours of placing your order. While we do our best to accommodate, cancellation is not guaranteed once your order enters fulfillment.

If you notice an error after placing your order, please cancel it immediately and email us so we can assist you as quickly as possible.

Thank you for supporting Classic & Timeless Thredz!